Accessibility Statement
Our commitment to inclusive access
Last Updated: August 12, 2026
Our Commitment
Resort Pool Maintenance, Inc. is committed to ensuring digital accessibility for people with disabilities. We strive to ensure that our website is accessible to all users, regardless of ability, in accordance with applicable laws and best practices.
We are continuously working to improve the accessibility of our website and ensure that it meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility Features
We have implemented the following accessibility features on our website:
- Semantic HTML: We use proper HTML markup to ensure content is structured logically and can be understood by assistive technologies.
- Alternative Text: All meaningful images include descriptive alternative text (alt text) to convey their content to screen reader users.
- Keyboard Navigation: Our website can be fully navigated using a keyboard without requiring a mouse. Focus indicators are visible and clear.
- Color Contrast: We maintain sufficient color contrast between text and background colors to ensure readability for users with low vision.
- Responsive Design: Our website adapts to different screen sizes and can be zoomed up to 200% without loss of functionality.
- Form Labels: All form fields have properly associated labels for screen reader compatibility.
- Link Purpose: Links are designed to be clear about their destination, either through link text or additional context.
- Heading Structure: We use proper heading hierarchy (H1-H6) to organize content and facilitate navigation.
- ARIA Landmarks: We use ARIA landmarks to help screen reader users navigate the page structure.
- Skip Navigation: A skip link is provided at the top of each page to allow keyboard users to bypass navigation and go directly to the main content.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized internationally as the standard for web accessibility. These guidelines explain how to make web content more accessible for people with disabilities.
We regularly test our website using both automated tools and manual testing methods to identify and address accessibility issues.
Known Limitations
Despite our best efforts, some accessibility limitations may exist:
- Some third-party content or widgets may not be fully accessible
- Some archived documents may not be fully accessible
- We may not have captions for all video content
We are actively working to address these limitations and improve accessibility across all areas of our website.
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
We test our website with popular assistive technologies to ensure compatibility.
Feedback
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Resort Pool Maintenance, Inc.
4630 S KIRKMAN ROAD
ORLANDO, FL 32811
Email: help@resortpoolmaintenance.app
Phone: +1 (313) 338-7294
We try to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.
Enforcement Procedure
In the event of an unsatisfactory response to a complaint, you may contact the Florida Commission on Human Relations or the U.S. Department of Justice for assistance.
Third-Party Content
While we strive to ensure accessibility throughout our website, some third-party content or services may not be fully accessible. We encourage these third parties to provide accessible content, but we cannot guarantee their accessibility compliance.
Continuous Improvement
We are committed to ongoing accessibility improvement. Our team regularly:
- Reviews and updates our accessibility practices
- Conducts accessibility audits
- Trains staff on accessibility best practices
- Monitors changes in accessibility standards and laws
- Incorporates accessibility into our development process
Formal Complaints
If you wish to file a formal complaint regarding accessibility, you may submit it in writing to:
Resort Pool Maintenance, Inc.
Accessibility Coordinator
4630 S KIRKMAN ROAD
ORLANDO, FL 32811
This Statement
This Accessibility Statement was created with reference to best practices and guidelines for accessibility statements. We will review and update this statement periodically to reflect our ongoing commitment to accessibility.