Privacy Policy

Last Updated: August 12, 2026

Introduction

Resort Pool Maintenance, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter or communications
• Contact us by phone, email, or other means
• Schedule or receive our pool maintenance services

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Property details (for service purposes)
• Billing information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website address
• Device identifiers

We collect this information through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our pool maintenance services
• To respond to your inquiries and provide customer support
• To send you information about our services, promotions, and updates (with your consent)
• To process payments and maintain billing records
• To schedule service appointments and communicate with you about your service
• To analyze website usage and improve our website and services
• To protect against fraud and unauthorized access
• To comply with legal obligations

How We Share Your Information

We Do NOT Sell Your Personal Information

Resort Pool Maintenance, Inc. does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is not a product we monetize.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Email service providers
• Website hosting providers
• Analytics providers

These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Respond to an emergency

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal, tax, and accounting requirements
• Resolving disputes and enforcing our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Objection: Object to processing of your personal information for certain purposes.
• Portability: Request a copy of your data in a portable format.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at help@resortpoolmaintenance.app. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete it.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website and services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: